Effective 24^th October 2018

These are the terms and conditions of Premium Crops – a division of Cefetra Limited, Registered in Scotland No. SC138730 (hereafter “PC Terms”) and shall apply to each and every transaction undertaken by Premium Crops – a division of Cefetra Limited (hereafter “PC”) where PC acts as a Seller of Linette^® products via LoveLinseed.co.uk. These terms shall not be varied without express written agreement.

Please read these product terms and conditions carefully as they affect your rights and liabilities under the law and set out the terms under which PC makes the products available to you

Definitions

The LoveLinseed website refers to a website operated and run by PC. The website address is www.lovelinseed.co.uk

‘Seller’ means PC

‘Buyer’ means the person or organisation detailed in the relevant Account section of the LoveLinseed website

Domicile

Each contract is domiciled in England and Wales and English law applies. Where a dispute is referred for determination by arbitration it is subject to the rules of the referred arbitral institute and the Arbitration Act 1996 including any subsequent amendment.

If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

General

The following terms shall apply to all sales of Linette® products made via the LoveLinseed website from 24th October 2018.

Prices and VAT

Please note that the prices on the LoveLinseed website are guide prices only. The actual price you pay will be the price detailed on the Order at the Checkout stage of the order process on the LoveLinseed website.

All prices are expressed inclusive of any VAT payable unless otherwise stated. The price of the items does not include the delivery charge which will be charged at the rate specified when you place your order.

Availability

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. When an item you have ordered is unavailable we will attempt to deliver as soon as possible when that product is available.

To ensure availability of all our products customers may be limited to a maximum number of items.

Acceptance

Your order is an offer to buy from us. A contract is only formed when we have despatched your order. At any point up until then, we may decline to supply the goods to you.

Delivery

Delivery will be made to the address specified by you when you place your order.

Deliveries will be made by a third-party service provider e.g. Royal Mail postage, and whilst we make every effort to deliver all your goods in the agreed time, PC cannot accept any liability for failure on the part of those third-party service providers. Consequently, PC will not be liable if we fail to do deliver an order on time, either in part or in full, due to circumstances beyond our control.

If a Delivery is lost in transit and is not received by the Buyer, the Buyer should notify PC by calling us on 02392 632883 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Wherever possible a replacement order will be despatched immediately, or a full refund made.

Payments

Payments can only be accepted via the LoveLinseed website, which uses Paypal business services to process online payment. All Terms and Conditions relating to Payment will necessarily be the same as those of Paypal.

Refunds

When your order is delivered you may return any item to PC at the Whitedale Farm address (detailed above) within 30 days and receive a full refund of the invoice amount if you are unhappy for any reason.

PC will refund your money in the same way you initially paid for it. For credit or debit card payments and other payments via Paypal, Buyer’s money will go back onto the same card / same account. Allow 3-5 working days for the refund to show in the account.

Any questions around receiving a refund should be directed to our LoveLinseed customer service team on 02392 632883 or via email This email address is being protected from spambots. You need JavaScript enabled to view it..

This refund policy is in addition to and does not affect any of the Buyer’s legal rights.

Cancelations and Disputes

Cancellations should be notified to the LoveLinseed customer service team on 02392 632883 or via email This email address is being protected from spambots. You need JavaScript enabled to view it..

If you have any complaints about an online transaction, please get in touch at our Contact Us page on the LoveLinseed website or use the customer services contact details given above, and we will endeavour to find a solution. If you would like to escalate your complaint, the European Commission has set up an online service to resolve disputes about online transactions. Please visit the Online Dispute Resolution website.

Cefetra purchases worldwide, from carefully selected suppliers, many of which the company has worked with for many years and developed long lasting relationships. In general, North-west, Central and Southern Europe are the groups sales markets. In the UK and Ireland Cefetra is the preferred supplier of a large number of animal feed producers, millers and distilleries.

Cefetra has a policy of selecting chain partners who together with the company, want to achieve a healthy balance between people, planet and profit. Cefetra aims to make sure that the raw materials are cultivated and processed under ecologically sound and socially responsible conditions.

Cefetra Ltd. supplied a wide range of commodities including grains, oilseeds and oilcakes as well as other non-grain feed ingredients, loading on average 700 trucks per day and delivering 80,000 tons per week. The company believes in 'continual professional development' and provides all staff with both in house and external training and educational programs. The number of staff employed within the Ltd group is 130+ people.

Ethical and sustainable:

The feed industry is inherently sustainable. A large proportion of the feed materials we use are co-products and by-products of the human food and drinks industry and from bio-fuel production. As co-products, the materials have a low environmental footprint and as they are not suitable for human consumption and do not remove food from the requirements of the growing world population.

There is a requirement to produce more food due to population growth, increases in wealth and urbanization. This has created an unprecedented  increase in the demand for food which has to be achieved within the limits of the worlds resources:  supply  of land, water, energy, labour and the potential impact on climate change. Additionally, this must all be undertaken in an ethical manner.

Cefetra Ltd - AIMS:

Cefetra aims to promote where possible the following code of practice with its suppliers:

1. Suppliers must not use any form of forced, bonded or involuntary  labor, and workers  must not be obliged to lodge identity papers or pay any deposit as a condition of work. Workers will have the right to join or form trade unions and have the right to freedom of association.
2. Workers must not be subject to physical or verbal abuse or threats or intimidation of any description.
3. Workers must not be required to work extreme hours or work without adequate rest periods.
4. All Suppliers must develop or participate in policies and programs which provide for the transition of any child found to  be performing child labor to  enable them to  attend and remain in quality education until no longer a child. Any young person under the age of 18 shall not be employed at night or in hazardous conditions. Recruitment of child labor shall cease.
5. Factories and work sites used by Suppliers must be safe and hygienic with an adequate number of safe and accessible fire exits from all buildings including living accommodation and workers must have access to drinking water.
6. Workers' life or limb must not be endangered due to the use of dangerous machinery, unsafe building structure or layout, or hazardous chemicals. Where serious or fatal accidents have occurred, suppliers must demonstrate to the satisfaction of Immediate that all appropriate steps have been taken to prevent similar accidents occurring in the future.
7. Living accommodation, where provided, must be in buildings that are separate from other areas of the workplace and have an adequate fire alarm system.
8. Suppliers must pay wages sufficient to meet basic needs and to provide some discretionary income.
9. Suppliers must maintain proper and accurate employment records including calculation of pay and hours worked, and Suppliers must be transparent and cooperative as regards the inspection of employment records.
10. Suppliers must not engage in bribery, corruption or other similar unethical practices to gain competitive advantage.

Cefetra - A company with principles:

Meet our commitments:

The foundation of Cefetra's operational management is a strategic focus on risk management, Internationalisation, diversification, origination, logistics and distribution. The objective is to be reliable, solid partner for our customers (suppliers, buyers and service providers) with whom we work. Cefetra aims to promote these principles throughout the supply chain

 Treat all with respect

Cefetra implements a health and safety policy which identifies risks and aims to mitigate those risks to the workforce as much as is practicable. Best practice is the main objective. All staff are treated with respect and dignity. Workers' rights are protected and policies on discrimination and harassment form part of the employee handbook which is issued to all staff. Cefetra recognize that the people that work within the group are its' greatest asset and will value themaccordingly.

Be honest, ethical and work with integrity

Cefetra is committed to ensuring a high standard of ethical and environmental trade practices, including the provision of safe working conditions, the protection of workers' rights, promoting a work life balance and paying a fair wage.

Where necessary Cefetra will seek to improve ethical, environmental and sustainable practices within the company.

Cefetra do not to source products from conflict zones or areas which have poor human rights records. A list is maintained for high risk countries and suppliers and all new partner companies are screened via a third-party platform to ensure they do not have any dubious or dishonest business practices or unethical dealings.

Cefetra has a Bribery code of practice in place and expects that Suppliers must conduct their businesses in an ethical manner and must not seek to gain competitive advantage by means of unethical or dishonest practices including without limitation; bribery, corruption, kickbacks, the provision of gifts, favors or services.

 Strong moral code

Cefetra is the link between the production of raw materials and the consumption of raw materials. As a result, the company plays a key role in the implementation of certified raw material flows. Cefetra has been a front runner on sustainability and has developed itself as the main supplier of responsible soya to the feed industry in many European countries.

In 2014 the demand for certified responsible soya increased significantly. The strongest growth in demand was seen in the United Kingdom. The increasing demand in Europe was both driven by initiatives of the feed industry and individual food companies. Cefetra was not only able to respond quickly to the increasing demand in terms of volume but could also offer its' customers a variety of certification standards, such CRS, RTRS and ProTerra; and different supply chain models. This flexibility proved to be valuable in order to meet the different requirements of the feed industry in Europe.

With respect to Cefetra's certification program in South-America, strong partnerships with the farmers have led to continuation of the co-operation on certification. Additionally, this has allowed new farmers to enter the certification program, which had previously been prohibitive due to entry costs. Cefetra has developed long term partnerships with farmers and crushers in South-America, in order to safeguard the availability of certified responsible soya in the nearby and long-term future, which is essential for meeting the goals of the feed industry. Another important aspect of the certification program, is the fact that Cefetra certifies  farmers in the same region where the soya beans and soya bean meal for the feed industry are sourced. This allowed the certification program to be extended to further countries. The trend of a growing demand is expected to continue in the future. The CRS standard will continue to  be an important sustainability standard for the feed industry next to RTRS and Pro-Terra.

A website has been established to communicate this success and promote transparency www.certifiedsoya.nl

Build and maintain Trust

Cefetra purchases worldwide from carefully selected suppliers with whom the company has developed long-lasting relationships. By selecting chain partners who have similar objectives of achieving a healthy balance between people, planet, and profit.

The challenge of the feed industry today is to enable a cost-efficient livestock production whilst meeting social demands. Cefetra are aware that not all of the suppliers are able to achieve the full requirements of ethical and sustainable standards but will encourage and assist companies who are willing to implement appropriate and workable processes for raising standards.

CRS-Soya

In a response to rising concerns in 2008 Cefetra established the CRS standard {Cefetra Responsible soya). The CRS Standard is committed to contribute to a better understanding of best agricultural practices, with increased awareness of sustainability, improved labor conditions and positive environmental impact. The company seeks to work with chain partners who are willing to accept responsibility for creating a healthy balance between people, planet and profit, thus guaranteeing sustainable raw material flows by means of a clear standard.

The CRS Standard is based on a benchmark study conducted on existing standards related to responsible soy production such as RTRS and ISCC. Nevertheless, the CRS Standard is considered unique due to the following aspects:

•     Transparency: The CRS Standard only contains major indicators, resulting in transparency towards producers;
•     Inclusion: The CRS Standard provides an opportunity for large, medium, and small scale producers to obtain certification by means of adopting an entry level         approach; CRS certification can be the first step towards RTRS certification, which makes the standard a progressive program. Periodicity: The CRS              Standard requires that all certified producers must be audited on an annual basis.
•     Principles: The CRS Standard covers the most important indicators to ensure ecologically sound and socially responsible soy.
•     Continuous Improvement: The CRS Standard focuses on continuous improvement among producers.
•     Detailed audit/compliance report: Producers certified against the CRS Standard receive a detailed report that allows them to track their developments to ensure continuous improvement, communicate their performance to clients, and obtain loans from investors by demonstrating independent acknowledgement of their good practices.
•     Compliance with the law: Producers shall understand and comply with the applicable laws, regulations, and conventions
•     Labor conditions: Producers shall take the responsibility to provide safe and fair labor conditions to all the workers involved in the production of soy.
•     Social responsibility: responsible community relations
•     Environment: Producers shall take measures to limit potential negative impacts on the land used for soy production and on the biodiversity in the direct surroundings of the production site.
  •     Good Agricultural Practices (GAP): Producers shall implement Good Agricultural Practices (GAP), which are "practices that address environmental, economic and social sustainability for on-farm processes, and result in safe and quality food and non-food agricultural products".

Cefetra - Slavery & Human Trafficking Statement:

The Modern Slavery Act entered into force in in the UK in July 2015 and under Section 54 requires Companies to provide a statement on the steps undertaken to ensure slavery and human trafficking is not taking place in the supply chain.

 Cefetra Supply chains:

    Cefetra sources and ships raw materials from all over the world into the UK and Ireland. Specifically, South America, USA, Canada, Central and Eastern Europe, Indonesia and Malaysia, Russia and Ukraine

The products are sourced from various companies that are either GMP+ approved or approved under our FEMAS quality certification schemes.

The Grain origination undertaken within the UK is undertaken by a large team of grain buyers who build relationships with the growers. Local knowledge is key to working with local growers and ensuring that grain suppliers are from the assured quality scheme which includes RED assurance.

 Policy in relation to slavery and Human Trafficking:

    Cefetra ensures careful selection of all their suppliers and has built up long lasting relationships with these producers. We seek to work with chain partners in the majority, who are willing to accept responsibility for creating a balance between people, planet and profit thus guaranteeing sustainable, ethical raw material flows. Thereby Cefetra aims to ensure that raw materials are cultivated and processed under ecological, sound and socially responsible conditions.

 Due diligence processes in relation to slavery and human trafficking:

    The supply chain of raw materials can be complex, and the products can be sold on a number of times prior to Cefetra purchasing the product. Cefetra as a group joined Round Table for responsible Soya and Round Table for Responsible Palm oil. These organisations work with industries in country and in collaboration with the global supply chain to develop the markets and monitor and evaluate the economic, environmental and social impacts of the products.

  Both these schemes have a requirement for responsible labor conditions which additionally require there is no forced, compulsory, bonded trafficked or otherwise involuntary labor used at any stage of the   production.

 Which parts of the business and supply chain is there a risk of slavery and human trafficking and how are we managing this risk?

 Modern day slavery has been found to exist in 167 countries affecting over 45.8 million people around the world1. This includes the United Kingdom which is ranked 127th with an estimated enslavement of 11,700 people.  (ref. 1Global Slavery Index 2016)

Of the countries we source from, the highest risk appears to be Russia, which seventh in the global slavery index of people living in modern slavery, with an estimated 0.7% enslaved people.

Additionally, it known that agricultural production has been identified as an area of concern in respect to modern slavery.

We recognise that the risk is higher in specific sourcing countries and endeavor to have suppliers complete a questionnaire recognising our ethical stance. Additionally as previously mentioned our suppliers are screened to obtain transparency in their ethical standards.

There is a lower incidence of slavery & human trafficking seen in the remaining listed countries from which we source products, however they are known to have an incidence of modern slavery & human trafficking. Agricultural production sites are an area where this behavior is known to occur and therefore should be acknowledged as being a risk within our business.

In respect to the soya and PK production, Cefetra does visit the production areas and processing plants and as part of the sustainable program. Also, soya purchased under the Proterra program (non GM soya) are audited annually and social responsibility is a key principle of the audit. Social responsibility encompasses all labor conditions of the work force to ensure workers' rights are respected and forced and child labor is prohibited.

In respect to other products, at present there are no specific measures in place to manage the risk, except the long terms trading relations we have established. Not all products are purchased from long term partners and some products are purchased on string contracts and there is little or no visibility of the production sights.

How effective is the risk management and how can we measure slave labor or human trafficking are not occurring in our supply chains?

At this stage the only products we can be confident there are no issues with slavery or human trafficking are the production sites that we audit (CRS) or those which are audited by a 3rd party certification body (Proterra). For the rest of the supply chain it would not be possible to verify that there is no slave labor or human trafficking.

Cefetra promotes the responsibility for creating a balance between people, planet and profit thus guaranteeing sustainable, ethical raw material flows. We choose our supply partners carefully. It would not be feasible to audit all the production sites. Therefore, we will continue to work with other companies with the same moral and ethical beliefs. Additionally, we will work with platforms such as RTSPO and RTRS, producers, trade organisations, customers and non-government organisations to continue to develop sustainable and ethical criteria that can be applied to all production plants.

Staff involvement:

  In order to promote the issues of slave labour and human trafficking to all Cefetra staff members, one member of staff has qualified as an Ethical auditor . Training and updates have been rolled out through the business to ensure that all staff are aware of the issues of modern day slavery and other ethical issues, which may affect the business.

The supply chain: Shipping:

The maritime Labor convention came in to force 20 August 2013 and since then the International Transport Workers' Federation (ITF) has employed 130 inspectors worldwide to investigate issues reported on vessels including non-payment of wages, safety and safe working conditions on board vessels In January 2018 alone, UK inspectors detained 10 vessels which failed Port Inspections

Andrew Mackay

Managing Director Cefetra Ltd

February 2018

Click here to download a .pdf version of this Statement

Cefetra purchases worldwide, from carefully selected suppliers, many of which the company has worked with for many years and developed long lasting relationships. In general, North-west, Central and Southern Europe are the groups sales markets. In the UK and Ireland Cefetra is the preferred supplier of a large number of animal feed producers, millers and distilleries.

Cefetra has a policy of selecting chain partners who together with the company, want to achieve a healthy balance between people, planet and profit. Cefetra aims to make sure that the raw materials are cultivated and processed under ecologically sound and socially responsible conditions.

Cefetra Ltd. supplied a wide range of commodities including grains, oilseeds and oilcakes as well as other non-grain feed ingredients, loading on average 700 trucks per day and delivering 80,000 tons per week. The company believes in 'continual professional development' and provides all staff with both in house and external training and educational programs. The number of staff employed within the Ltd group is 130+ people.

Ethical and sustainable:

The feed industry is inherently sustainable. A large proportion of the feed materials we use are co-products and by-products of the human food and drinks industry and from bio-fuel production. As co-products, the materials have a low environmental footprint and as they are not suitable for human consumption and do not remove food from the requirements of the growing world population.

There is a requirement to produce more food due to population growth, increases in wealth and urbanization. This has created an unprecedented  increase in the demand for food which has to be achieved within the limits of the worlds resources:  supply  of land, water, energy, labour and the potential impact on climate change. Additionally, this must all be undertaken in an ethical manner.

Cefetra Ltd - AIMS:

Cefetra aims to promote where possible the following code of practice with its suppliers:

1. Suppliers must not use any form of forced, bonded or involuntary  labor, and workers  must not be obliged to lodge identity papers or pay any deposit as a condition of work. Workers will have the right to join or form trade unions and have the right to freedom of association.
2. Workers must not be subject to physical or verbal abuse or threats or intimidation of any description.
3. Workers must not be required to work extreme hours or work without adequate rest periods.
4. All Suppliers must develop or participate in policies and programs which provide for the transition of any child found to  be performing child labor to  enable them to  attend and remain in quality education until no longer a child. Any young person under the age of 18 shall not be employed at night or in hazardous conditions. Recruitment of child labor shall cease.
5. Factories and work sites used by Suppliers must be safe and hygienic with an adequate number of safe and accessible fire exits from all buildings including living accommodation and workers must have access to drinking water.
6. Workers' life or limb must not be endangered due to the use of dangerous machinery, unsafe building structure or layout, or hazardous chemicals. Where serious or fatal accidents have occurred, suppliers must demonstrate to the satisfaction of Immediate that all appropriate steps have been taken to prevent similar accidents occurring in the future.
7. Living accommodation, where provided, must be in buildings that are separate from other areas of the workplace and have an adequate fire alarm system.
8. Suppliers must pay wages sufficient to meet basic needs and to provide some discretionary income.
9. Suppliers must maintain proper and accurate employment records including calculation of pay and hours worked, and Suppliers must be transparent and cooperative as regards the inspection of employment records.
10. Suppliers must not engage in bribery, corruption or other similar unethical practices to gain competitive advantage.

Cefetra - A company with principles:

Meet our commitments:

The foundation of Cefetra's operational management is a strategic focus on risk management, Internationalisation, diversification, origination, logistics and distribution. The objective is to be reliable, solid partner for our customers (suppliers, buyers and service providers) with whom we work. Cefetra aims to promote these principles throughout the supply chain

 Treat all with respect

Cefetra implements a health and safety policy which identifies risks and aims to mitigate those risks to the workforce as much as is practicable. Best practice is the main objective. All staff are treated with respect and dignity. Workers' rights are protected and policies on discrimination and harassment form part of the employee handbook which is issued to all staff. Cefetra recognize that the people that work within the group are its' greatest asset and will value themaccordingly.

Be honest, ethical and work with integrity

Cefetra is committed to ensuring a high standard of ethical and environmental trade practices, including the provision of safe working conditions, the protection of workers' rights, promoting a work life balance and paying a fair wage.

Where necessary Cefetra will seek to improve ethical, environmental and sustainable practices within the company.

Cefetra do not to source products from conflict zones or areas which have poor human rights records. A list is maintained for high risk countries and suppliers and all new partner companies are screened via a third-party platform to ensure they do not have any dubious or dishonest business practices or unethical dealings.

Cefetra has a Bribery code of practice in place and expects that Suppliers must conduct their businesses in an ethical manner and must not seek to gain competitive advantage by means of unethical or dishonest practices including without limitation; bribery, corruption, kickbacks, the provision of gifts, favors or services.

 Strong moral code

Cefetra is the link between the production of raw materials and the consumption of raw materials. As a result, the company plays a key role in the implementation of certified raw material flows. Cefetra has been a front runner on sustainability and has developed itself as the main supplier of responsible soya to the feed industry in many European countries.

In 2014 the demand for certified responsible soya increased significantly. The strongest growth in demand was seen in the United Kingdom. The increasing demand in Europe was both driven by initiatives of the feed industry and individual food companies. Cefetra was not only able to respond quickly to the increasing demand in terms of volume but could also offer its' customers a variety of certification standards, such CRS, RTRS and ProTerra; and different supply chain models. This flexibility proved to be valuable in order to meet the different requirements of the feed industry in Europe.

With respect to Cefetra's certification program in South-America, strong partnerships with the farmers have led to continuation of the co-operation on certification. Additionally, this has allowed new farmers to enter the certification program, which had previously been prohibitive due to entry costs. Cefetra has developed long term partnerships with farmers and crushers in South-America, in order to safeguard the availability of certified responsible soya in the nearby and long-term future, which is essential for meeting the goals of the feed industry. Another important aspect of the certification program, is the fact that Cefetra certifies  farmers in the same region where the soya beans and soya bean meal for the feed industry are sourced. This allowed the certification program to be extended to further countries. The trend of a growing demand is expected to continue in the future. The CRS standard will continue to  be an important sustainability standard for the feed industry next to RTRS and Pro-Terra.

A website has been established to communicate this success and promote transparency www.certifiedsoya.nl

Build and maintain Trust

Cefetra purchases worldwide from carefully selected suppliers with whom the company has developed long-lasting relationships. By selecting chain partners who have similar objectives of achieving a healthy balance between people, planet, and profit.

The challenge of the feed industry today is to enable a cost-efficient livestock production whilst meeting social demands. Cefetra are aware that not all of the suppliers are able to achieve the full requirements of ethical and sustainable standards but will encourage and assist companies who are willing to implement appropriate and workable processes for raising standards.

CRS-Soya

In a response to rising concerns in 2008 Cefetra established the CRS standard {Cefetra Responsible soya). The CRS Standard is committed to contribute to a better understanding of best agricultural practices, with increased awareness of sustainability, improved labor conditions and positive environmental impact. The company seeks to work with chain partners who are willing to accept responsibility for creating a healthy balance between people, planet and profit, thus guaranteeing sustainable raw material flows by means of a clear standard.

The CRS Standard is based on a benchmark study conducted on existing standards related to responsible soy production such as RTRS and ISCC. Nevertheless, the CRS Standard is considered unique due to the following aspects:

•     Transparency: The CRS Standard only contains major indicators, resulting in transparency towards producers;
•     Inclusion: The CRS Standard provides an opportunity for large, medium, and small scale producers to obtain certification by means of adopting an entry level         approach; CRS certification can be the first step towards RTRS certification, which makes the standard a progressive program. Periodicity: The CRS              Standard requires that all certified producers must be audited on an annual basis.
•     Principles: The CRS Standard covers the most important indicators to ensure ecologically sound and socially responsible soy.
•     Continuous Improvement: The CRS Standard focuses on continuous improvement among producers.
•     Detailed audit/compliance report: Producers certified against the CRS Standard receive a detailed report that allows them to track their developments to ensure continuous improvement, communicate their performance to clients, and obtain loans from investors by demonstrating independent acknowledgement of their good practices.
•     Compliance with the law: Producers shall understand and comply with the applicable laws, regulations, and conventions
•     Labor conditions: Producers shall take the responsibility to provide safe and fair labor conditions to all the workers involved in the production of soy.
•     Social responsibility: responsible community relations
•     Environment: Producers shall take measures to limit potential negative impacts on the land used for soy production and on the biodiversity in the direct surroundings of the production site.
  •     Good Agricultural Practices (GAP): Producers shall implement Good Agricultural Practices (GAP), which are "practices that address environmental, economic and social sustainability for on-farm processes, and result in safe and quality food and non-food agricultural products".

Cefetra - Slavery & Human Trafficking Statement:

The Modern Slavery Act entered into force in in the UK in July 2015 and under Section 54 requires Companies to provide a statement on the steps undertaken to ensure slavery and human trafficking is not taking place in the supply chain.

 Cefetra Supply chains:

    Cefetra sources and ships raw materials from all over the world into the UK and Ireland. Specifically, South America, USA, Canada, Central and Eastern Europe, Indonesia and Malaysia, Russia and Ukraine

The products are sourced from various companies that are either GMP+ approved or approved under our FEMAS quality certification schemes.

The Grain origination undertaken within the UK is undertaken by a large team of grain buyers who build relationships with the growers. Local knowledge is key to working with local growers and ensuring that grain suppliers are from the assured quality scheme which includes RED assurance.

 Policy in relation to slavery and Human Trafficking:

    Cefetra ensures careful selection of all their suppliers and has built up long lasting relationships with these producers. We seek to work with chain partners in the majority, who are willing to accept responsibility for creating a balance between people, planet and profit thus guaranteeing sustainable, ethical raw material flows. Thereby Cefetra aims to ensure that raw materials are cultivated and processed under ecological, sound and socially responsible conditions.

 Due diligence processes in relation to slavery and human trafficking:

    The supply chain of raw materials can be complex, and the products can be sold on a number of times prior to Cefetra purchasing the product. Cefetra as a group joined Round Table for responsible Soya and Round Table for Responsible Palm oil. These organisations work with industries in country and in collaboration with the global supply chain to develop the markets and monitor and evaluate the economic, environmental and social impacts of the products.

  Both these schemes have a requirement for responsible labor conditions which additionally require there is no forced, compulsory, bonded trafficked or otherwise involuntary labor used at any stage of the   production.

 Which parts of the business and supply chain is there a risk of slavery and human trafficking and how are we managing this risk?

 Modern day slavery has been found to exist in 167 countries affecting over 45.8 million people around the world1. This includes the United Kingdom which is ranked 127th with an estimated enslavement of 11,700 people.  (ref. 1Global Slavery Index 2016)

Of the countries we source from, the highest risk appears to be Russia, which seventh in the global slavery index of people living in modern slavery, with an estimated 0.7% enslaved people.

Additionally, it known that agricultural production has been identified as an area of concern in respect to modern slavery.

We recognise that the risk is higher in specific sourcing countries and endeavor to have suppliers complete a questionnaire recognising our ethical stance. Additionally as previously mentioned our suppliers are screened to obtain transparency in their ethical standards.

There is a lower incidence of slavery & human trafficking seen in the remaining listed countries from which we source products, however they are known to have an incidence of modern slavery & human trafficking. Agricultural production sites are an area where this behavior is known to occur and therefore should be acknowledged as being a risk within our business.

In respect to the soya and PK production, Cefetra does visit the production areas and processing plants and as part of the sustainable program. Also, soya purchased under the Proterra program (non GM soya) are audited annually and social responsibility is a key principle of the audit. Social responsibility encompasses all labor conditions of the work force to ensure workers' rights are respected and forced and child labor is prohibited.

In respect to other products, at present there are no specific measures in place to manage the risk, except the long terms trading relations we have established. Not all products are purchased from long term partners and some products are purchased on string contracts and there is little or no visibility of the production sights.

How effective is the risk management and how can we measure slave labor or human trafficking are not occurring in our supply chains?

At this stage the only products we can be confident there are no issues with slavery or human trafficking are the production sites that we audit (CRS) or those which are audited by a 3rd party certification body (Proterra). For the rest of the supply chain it would not be possible to verify that there is no slave labor or human trafficking.

Cefetra promotes the responsibility for creating a balance between people, planet and profit thus guaranteeing sustainable, ethical raw material flows. We choose our supply partners carefully. It would not be feasible to audit all the production sites. Therefore, we will continue to work with other companies with the same moral and ethical beliefs. Additionally, we will work with platforms such as RTSPO and RTRS, producers, trade organisations, customers and non-government organisations to continue to develop sustainable and ethical criteria that can be applied to all production plants.

Staff involvement:

  In order to promote the issues of slave labour and human trafficking to all Cefetra staff members, one member of staff has qualified as an Ethical auditor . Training and updates have been rolled out through the business to ensure that all staff are aware of the issues of modern day slavery and other ethical issues, which may affect the business.

The supply chain: Shipping:

The maritime Labor convention came in to force 20 August 2013 and since then the International Transport Workers' Federation (ITF) has employed 130 inspectors worldwide to investigate issues reported on vessels including non-payment of wages, safety and safe working conditions on board vessels In January 2018 alone, UK inspectors detained 10 vessels which failed Port Inspections

Andrew Mackay

Managing Director Cefetra Ltd

February 2018

Click here to download a .pdf version of this Statement

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

1 Terms of Website Use

1.1 This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.lovelinseed.co.uk (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

1.2 Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

1.3 By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

1.4 If you do not agree to these terms of use, you must not use our site.

2 Other Applicable Terms

2.1 These terms of use refer to the following additional terms, which also apply to your use of our site:

2.1.1 our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

2.1.2 our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.

3 Information About Us

3.1 www.lovelinseed.co.uk is a site operated by Premium Crops ("We"). 

3.2 We are registered in Scotland under company number SC138730 and have our registered office at Whitedale Farm, East Street, Hambledon, Hampshire PO7 4RZ. Our main trading address is Whitedale Farm, East Street, Hambledon, Hampshire PO7 4RZ. Our VAT number is GB596 9980 47.

4 Changes to These Terms

4.1 We may revise these terms of use at any time by amending this page.

4.2 Please check this page from time to time to take notice of any changes we made, as they are binding on you.

5 Changes to Our Site

5.1 We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

5.2 We do not guarantee that our site, or any content on it, will be free from errors or omissions.

6 Accessing Our Site

6.1 Our site is made available free of charge.

6.2 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

6.3 You are responsible for making all arrangements necessary for you to have access to our site. 

6.4 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. 

7 Your Account and Password

7.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

7.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

7.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at This email address is being protected from spambots. You need JavaScript enabled to view it. or by post at Whitedale Farm, East Street, Hambledon, Hampshire PO7 4RZ.

8 Intellectual Property Rights

8.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

8.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. 

8.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

8.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

8.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

8.6 If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

9 No Reliance on Information

9.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

9.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

10 Limitation of Our Liability

10.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

10.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

10.3 We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

10.3.1 use of, or inability to use, our site; or

10.3.2 use of or reliance on any content displayed on our site.

10.4 If you are a business user, please note that in particular, we will not be liable for:

10.4.1 loss of profits, sales, business, or revenue;

10.4.2 business interruption; 

10.4.3 loss of anticipated savings;

10.4.4 loss of business opportunity, goodwill or reputation; or

10.4.5 any indirect or consequential loss or damage.

10.5 If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

10.6 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

10.7 We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

10.8 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply. A copy of these are available on request to This email address is being protected from spambots. You need JavaScript enabled to view it.

11 Uploading Content to Our Site

11.1 Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy. 

11.2 You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

11.3 Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

11.4 We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

11.5 We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

11.6 We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

11.7 The views expressed by other users on our site do not represent our views or values.

12 Viruses

12.1 We do not guarantee that our site will be secure or free from bugs or viruses.

12.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

12.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

13 Linking to Our Site

13.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

13.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

13.3 You must not establish a link to our site in any website that is not owned by you.

13.4 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

13.5 We reserve the right to withdraw linking permission without notice.

13.6 The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

13.7 If you wish to make any use of content on our site other than that set out above, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

14 Third Party Links and Resources in Our Site

14.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. 

14.2 We have no control over the contents of those sites or resources.

15 Applicable Law

15.1 If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

15.2 If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

16 Trade Marks

:Linette^® is a UK registered trade mark of Valorex

17 Contact Us

To contact us, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Thank you for visiting our site.

1 Background

1.1 This acceptable use policy sets out the terms between you and us under which you may access our website www.lovelinseed.co.uk (our site). This acceptable use policy applies to all users of, and visitors to, our site.

1.2 Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

1.3 www.lovelinseed.co.uk is a site operated by Premium Crops a division of Cefetra Limited (we or us).  We are registered in Scotland under company number 04293590 and we have our registered office at Whitedale Farm, East Street, Hambledon, Hampshire PO7 4RZ.  Our main trading address is Whitedale Farm, East Street, Hambledon, Hampshire PO7 4RZ. Our VAT number is GB596 9980 47.

2 Prohibited Uses

2.1 You may use our site only for lawful purposes.  You may not use our site:

2.1.1 in any way that breaches any applicable local, national or international law or regulation;

2.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

2.1.3 for the purpose of harming or attempting to harm minors in any way;

2.1.4 to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;

2.1.5 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or

2.1.6 to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

2.2 You also agree:

2.2.1 not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use; and

2.2.2 not to access without authority, interfere with, damage or disrupt:

(a)  any part of our site;

(b)  any equipment or network on which our site is stored;

(c)  any software used in the provision of our site; or

(d)  any equipment or network or software owned or used by any third party.

3 Interactive Services

3.1 We may from time to time provide interactive services on our site, including, without limitation chat rooms or bulletin boards (interactive services).

3.2 Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

3.3 We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

3.4 The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

3.5 Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

4 Content Standards

4.1 These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

4.2 You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

4.3 Contributions must:

4.3.1 be accurate (where they state facts);

4.3.2 be genuinely held (where they state opinions); and

4.3.3 comply with applicable law in the UK and in any country from which they are posted.

4.4 Contributions must not:

4.4.1 contain any material which is defamatory of any person;

4.4.2 contain any material which is obscene, offensive, hateful or inflammatory;

4.4.3 promote sexually explicit material;

4.4.4 promote violence;

4.4.5 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

4.4.6 infringe any copyright, database right or trade mark of any other person;

4.4.7 be likely to deceive any person;

4.4.8 be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

4.4.9 promote any illegal activity;

4.4.10 be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;

4.4.11 be likely to harass, upset, embarrass, alarm or annoy any other person;

4.4.12 be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

4.4.13 give the impression that they emanate from us, if this is not the case; or

4.4.14 advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

5 Suspension and Termination

5.1 We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site.  When a breach of this policy has occurred, we may take such action as we deem appropriate. 

5.2 Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

5.2.1 immediate, temporary or permanent withdrawal of your right to use our site;

5.2.2 immediate, temporary or permanent removal of any posting or material uploaded by you to our site;

5.2.3 issue of a warning to you;

5.2.4 legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

5.2.5 further legal action against you; or

5.2.6 disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

5.3 We exclude liability for actions taken in response to breaches of this acceptable use policy.  The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

6 Changes to the Acceptable Use Policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

For 15 Blinis, Preparation time 15 minutes, Rest 2 hours.

Ingredients:

• 125g of wheat flour
• 125g of buckwheat flour
• 15g of Linette®Buckwheat
• 2 eggs*
• 250ml of milk*
• 5g yeast
• 5g of fine salt
• 50g butter* (melted)

Preparation: 

• Mix your flours together with the yeast and salt and make a pit in the middle.
• Separate the yolks from the egg whites: the yolks go in the well and the whites in a separate bowl.
• Mix the yolks and the flour and gently incorporate the milk to form a paste then add the melted butter.
• Beat the egg whites, and ad them to the final mixture.
• Rest your dough for 2 hours at room temperature.
• To cook, lightly grease a frying pan, then sizzle spoonful's for 2-3 minutes on each side until golden, flipping them over when bubbling.
• Set aside and keep warm. 

One little trick

Enjoy your cold blinis with smoked salmon or taramosalata !

Recipe from White Horse Inn Châteaugiron (35)

Ingredients:

Sparkling goats cheese:

• ½ fresh goats cheese
• 10cl of cream + 5g Linette®
• 3cl of milk
• pinch of salt and freshly ground pepper

Peppermint Nougatine:

• 40g sugar
• 4cl cider vinegar
• 25g of hazelnuts
• 4/5 grains of crushed black pepper
• 1 tbsp of oil

Preparation :

For peppery nougatine:

• Crush the hazelnuts
• Heat a skillet (without adding fat), place and lightly grill the hazelnuts stirring regularly.
• Combine the sugar and apple cider vinegar in a saucepan. Bring to a boil until light caramel colour. Adding the pepper and crushed roasted hazelnuts.
• Pour on lightly oiled anti-adhesive plate. Cool completely, the nougatine will harden. Peel the nougatine off the plate and crush. Put aside

For the sparking goats cheese:

• Mix the fresh goats cheese with the milk.
• Whip cream vigorously, add the goats cheese and whip again to obtain a creamy texture. Season with the salt & pepper.
• Arrange the sparking goats cheese and sprinkle with nougatine. Serve fresh !

Here is a recipe to make a 750g Blue-Blanc-Coeur bread loaf in a bread maker.

Add the following ingredients in the order they are written...

• Oil: 2 tablespoons 
• Water: 325ml
• Salt: 2 teaspoons
• Sugar: 2 tablespoons
• Milk powder: 3 tablespoons
• Flour T55: 500g
• Linette: 2 tablespoons
• Dry Yeast: 2 tablespoons

Cook for 3hrs 20minutes and enjoy !

Recipe by Jérôme Foligné at L'AUBERGE DES TILLEULS restaurant (35)

Ingredients: 

• 150g flour + 15g Linette
  
• 50g hazelnut powder
• 2 eggs
• 50g melted butter
• 100g sugar
• 1 bag of filo pastry
• 1 apple
• 1 jar of apple sauce
• 'Golden' Linseed Seeds

Preparation :

• Blanch the eggs and the sugar, add the flax flour and the hazelnut powder, mix well. Finish by adding butter
• Dice and caramelize the apple then add the apple sauce and the other mixture
• Make the samosas in to triangles using strips of filo pasty. Glaze the top with melted butter and sprinkle with the linseed seeds
• Pre heat the oven to 200C. Place the samosas on a baking sheet and bake for 15-20 minutes until crisp golden brown
• Serve with either English cream or low-fat yogurt

Ingredients: 

• 5 eggs
• 250g sugar
• 200g flour
• 30g Linette
• 1lt milk
• 15g butter
• 3cl rum
• 1 pinch of salt
• prunes

Cooking time 60 minutes

Instructions: 

• Whisk the eggs
• Add the salt and sugar
• During this time, melt the butter in the milk, without bringing it to the boil
• Mix Linette with flour then add to the egg & sugar mix
• Add in the hot milk while gently stirring
• Add in the rum
• Butter the dish and line it with prunes
• Cover the prunes with the mixture
• Bake at 200^oc for 1hr and.... treat yourself